Return Eligibility

Jewellery items can be returned within 1 days of delivery, provided they are unused, undamaged, and in their original packaging.
Custom orders are not returnable, and no refund will be provided.

Refund Process
Once the returned item is received and inspected, the refund will be processed within 7 business days to the original payment method within 7 business days. shipping charges are non-refundable.

Damaged and Defective Items

If the product arrives damaged or defective, customers must notify us within 48 hours of delivery with clear images. A replacement or refund will be provided after verification.
Replaced product will be delivered within 7 days

Our Commitment to Quality and Craftsmanship

At Manish Jewellery Store, we take pride in offering you unique, handcrafted pieces that are as individual as you are. We want to ensure your complete satisfaction with your purchase, so please take a moment to review our refund policy.

The Artistry of Handcrafted Jewelry

Each piece of our jewelry is lovingly handcrafted and studded with semi-precious stones. Like all handmade treasures, they may have slight variations that make them truly one-of-a-kind. These subtle differences are a testament to the human touch and artistry involved in creating your special piece.

Our Shipping and Order Policies

Once your order is on its way to you, we’re unable to cancel it. We’re just too excited for you to receive your new treasure! To maintain the integrity of our unique designs, we don’t offer returns or exchanges under normal circumstances.

In Case of Shipping Damage

We take great care in packaging your jewelry, but we understand that accidents can happen during transit. If you receive a damaged item:

Please inform us on the same day you receive your order.

Include a video of you opening the parcel to help us assess the situation.

Our customer support team will guide you through the next steps, which may include arranging for return shipping.

Custom Orders

Our custom orders are created especially for you. Due to their unique nature, we can’t cancel, refund, or exchange these items. They’re made with love, just for you!

We appreciate your understanding and hope you’ll treasure your Manish Jewellery Store piece as much as we’ve enjoyed creating it for you. If you have any questions about our policy or your order, please don’t hesitate to reach out to our friendly customer support team. We’re here to help ensure your experience with us is as beautiful as our jewellery!